Useful Information

Payment

STANDARD RENTAL QUALIFICATIONS

All renters must meet all standard rental qualifications, including:

1. Produce a Major Credit Card (Debit Cards cannot be used at time of pick-up).

2. Produce a Drivers License bearing the same name as the Credit Card.

3. Names must match on Credit Card and Drivers License presented at the rental counter at the time of pick-up.

INTERNATIONAL RENTERS

International Renters are defined as persons whose primary residence is from a non-US address. The address stated on the Renter’s valid Drivers License will be referenced to determine the Renters primary residence. Fox reserves the right to impose separate policies that may apply to International Renters which do not apply to other renters. International Renters must satisfy all the following conditions at the rental counter at time of pick-up:

1. Valid Passport from Country of Origin

2. International Drivers License

3. License from Country of Origin

4. A U.S. contact phone number (i.e., an operating phone) to be contacted in case of an emergency while the vehicle is on rent.

LOCAL RENTERS

Local Renters are defined as persons whose primary residence is within 150 miles of rental location. The address stated on the Renters valid Drivers License will be referenced to determine the Renters primary residence. Fox reserves the right to impose separate policies that may apply to Local Renters which do not apply to other renters.

CREDIT CARDS

1. A Major Credit Card from VISA, MASTERCARD, DISCOVER, or AMERICAN EXPRESS is required at time of pick-up.

2. All Non-local and International Renters: Credit Card must have the available funds for the estimated amount of rental charges, plus a deposit of USD/150.00.

3. Local Renters: Credit Card must have available funds for the estimated amount of rental charges plus a security deposit of USD/500.00.

4. Unused funds will be returned through the credit card processor after the vehicle is returned. Due to bank processing, a return of funds can take between 2 to 5 business days to appear in the Renters account when using this form of payment.

5. We do NOT accept miniature key tag-style Credit Cards.

DEBIT CARDS

1. Debit Cards are NOT accepted at time of rental pick-up.

2. Debit Cards presented at rental return must have a VISA, MASTERCARD, or DISCOVER logo.

3. Debit Card and Primary Driver on the rental must be in the same name.

4. Please see policy for PREPAID RESERVATIONS regarding Debit Cards and Pay Now Reservations.

CASH PAYMENTS

This policy is held company-wide: No cash deposits will be accepted at time of rental pick-up. Cash is accepted as a valid form of payment at time of rental return.

PREPAID CARDS

Prepaid Credit Cards from any card supplier are NOT accepted at time of rental pick-up. Prepaid Credit Cards are accepted as a valid form of payment at time of rental return.

ACCEPTED PAYMENT TYPES AT CAR RETURN

Major Credit Cards, Debit Cards, Prepaid American Express/Visa/MasterCard, and Cash are accepted as a valid form of payment at time of rental return.

SHUTTLE

FOX Rent a Car customers should proceed to level 1 ground transportation on A or B side. Once on level 1, proceed outside to the rental car pick up area. The FOX shuttle picks up at spaces A11, 12, or 13 and B11, 12, or 13. The FOX Shuttle runs during normal business hours.

AGE

Minimum age for renters and drivers is 19.

Minimum age for renters and drivers on government orders is 18.

Renters and drivers under the age of 25 are subject to a surcharge -

UNDER AGE 25 SURCHARGE is USD/20.00 per day.

UNDER AGE 21 YOUNG RENTER SURCHARGE is USD/25.00 per day.

This policy applies at all FOX corporate locations.

ONE-WAY

One-way rentals are available between FOX CORPORATE locations in Arizona, California, Colorado, Nevada, Utah and Washington only. VEHICLE RENTALS ORIGINATING IN THE STATE OF FLORIDA CAN ONLY BE DRIVEN WITHIN THE STATE OF FLORIDA. Drop charges vary by location.

GAS

Fuel Policy: Vehicles must be returned with the same amount of fuel as at the start of the rental to avoid refueling charges.

TRAVELING TO MEXICO

FOX vehicles are allowed in Mexico cities/states closest to the California and Arizona borders only when purchasing Mexico Insurance. Please refer to the Mexico Insurance section for the area of coverage that is allowed.

BUSINESS HOURS

The FOX Orlando location is open from 05:00 am to 11:59 pm daily.

CURRENCY

1. Rates are always displayed in US Dollars at www.FOXrentacar.com website for all locations.

2. Rates for foreign locations or locations that do not use US Dollars as the local currency can fluctuate at any time based on currency conversion rates at the time of pick-up or drop off.

3. Rates that are impacted by a website technical issue, database issue, or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.

Directions

5757 S SEMORAN BLVD, ORLANDO, FLORIDA 32822

Drivers License

NOTE - Fox Rent A Car, Inc. will only accept US domestic Drivers Licenses when renting any Jeep Wrangler. This includes EFAR (2-door Wrangler), XFAR (4-door Wrangler), and XRAR (Sahara). This applies at locations in Arizona, Texas and Southern California